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Avaya Call Center Reporting

Archive for October, 2016

Webinar: Improve Avaya CMS with Fast, Easy and Unlimited Web-Reporting

October 4th, 2016
All Posts, N-Focus Plus for CMS, Webinars

If your organization uses Avaya CMS, call center reporting is likely managed by a small handful of individuals who are continuously bombarded with requests for new and custom ad-hoc reports. Middle management may have trouble monitoring their individual departments or groups when needed, and upper management probably needs a more complete picture of the whole organization. Wouldn’t it be easier if everyone could access, build and share web-reports from an intuitive browser-based interface, instead?

View this recorded webinar to learn how N-Focus Plus, NetLert’s web-based reporting tool for Avaya CMS, can immediately improve your call center reporting with:

100% Web-Based Reports and Mobile Access – Manage your call center anytime, anywhere
Unlimited Permission Based Access to Reports – Get the right data to the right people at the right time
Ease of Use – Less data management, more people management
Automated Report Distribution – Schedule reports to be distributed to all key decision makers
Multiple ACD Support – Access a consolidated view of your entire organization’s call center data in one place
Data Displayed Anywhere – PC, Tablets, Mobile, TV, Walls board and more

Even if you can’t join, sign up anyway and you’ll receive a link to the recording.

Register now!

 

Learn more about N-Focus Plus.
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