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Avaya Call Center Reporting

Archive for February, 2015

Maximize and Mobilize Avaya CMS with Better Web-Based Reporting

February 2nd, 2015
All Posts, N-Focus Plus for CMS, Webinars


Learn more about N-Focus Plus.
Take the virtual product tour.

If your organization uses Avaya CMS, call center reporting is likely managed by a small handful of individuals who are continuously bombarded with requests for new and custom ad-hoc reports. Middle management may have trouble monitoring their individual departments or groups when needed, and upper management probably needs a more complete picture of the whole organization.

Join us for this free webinar to learn how N-Focus Plus can immediately modernize and mobilize your Avaya CMS reporting with:

  • 100% Web-Based Reports and Mobile Access – Manage your call center anytime, anywhere
  • Ease of Use – Less data management, more people management
  • Automated Report Distribution – Schedule reports to be distributed to all key decision makers
  • Multiple-CMS Servers – Access your entire organization’s call center data in one place
  • Unlimited Permission Based Access to reports – Give the right people access to the right data at the right time
  • Display data Anywhere – PC, Tablets, Mobile, TV, Walls board and more

Even if you can’t attend the live event, sign up anyway, and you’ll receive a link to the recording. We look forward to seeing you there!

Register now!